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GDPR Compliance

Your data protection rights explained

Last updated: January 2024

Our Commitment to Data Protection

Garnet Glacier Ltd is fully committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of your personal data seriously and have implemented appropriate measures to ensure your information is handled lawfully, fairly, and transparently.

Who We Are

Garnet Glacier Ltd acts as the data controller for personal information collected through our website and in the course of providing our ecological consulting services.

Data Controller: Garnet Glacier Ltd
Address: 47 Greenfield Lane, Cambridge, CB2 1TN, United Kingdom
Email: [email protected]

Your Rights Under UK GDPR

The UK GDPR provides you with specific rights regarding your personal data. We are committed to respecting these rights and facilitating their exercise.

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. This is provided through this GDPR notice and our Privacy Policy.

Right of Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.

Right to Erasure

Also known as the "right to be forgotten", you may request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request that we limit how we use your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

Where we process your data based on consent or for the performance of a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects. We do not currently use automated decision-making processes.

How We Protect Your Data

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure storage systems with access controls
  • Encryption of data in transit and at rest where appropriate
  • Regular security assessments and updates
  • Staff training on data protection obligations
  • Clear policies and procedures for data handling
  • Contractual protections when sharing data with third parties

Lawful Basis for Processing

We only process personal data where we have a lawful basis to do so. The bases we rely on include:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for the performance of a contract with you
  • Legal obligation: Processing is necessary to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate business interests, where these do not override your fundamental rights

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our standard retention periods are:

  • Website enquiries (no resulting contract): 2 years
  • Client project records: 7 years after project completion
  • Financial records: As required by law (typically 7 years)
  • Employment records: As required by employment law

International Transfers

We primarily process data within the United Kingdom. If we need to transfer data outside the UK, we ensure appropriate safeguards are in place in compliance with UK GDPR requirements.

Data Breaches

We have procedures in place to detect, report, and investigate personal data breaches. If a breach is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay.

Exercising Your Rights

To exercise any of your data protection rights, please contact us at:

Email: [email protected]
Post: Garnet Glacier Ltd, 47 Greenfield Lane, Cambridge, CB2 1TN

We will respond to your request within one month. In complex cases, we may extend this by a further two months, but we will inform you of any extension within the first month.

There is no fee for making a request, unless requests are manifestly unfounded or excessive.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk

Updates to This Notice

We may update this GDPR notice periodically. Any changes will be posted on this page with an updated revision date.

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